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If you are having trouble signing in, please ensure you are using the correct email address or Google account linked to your profile.

If you still cannot access your account, contact [email protected] and include your account email address so we can locate your details.

If Google Sign-In is failing, please check that you are selecting the same Google account you originally used.

Ensure your app is updated to the latest version. If you need to contact us, please include a screenshot of any error messages you see.

Kiomora’s integration with Health Connect is strictly permission-based. We can only read your steps data where you have explicitly granted permission.

You can revoke these permissions at any time inside your Android settings or the Health Connect app.

If you are reporting a sync issue, please include your device model, operating-system version, and a screenshot of the relevant permission screen.

If SuperLog misunderstood your text, audio, or media input, please let us know.

When emailing support, include exactly what you entered (or roughly what you said) and explain what the result looked like, so we can improve the system.

Note: Please do not include highly sensitive personal details in your support emails unless absolutely necessary to resolve your issue.

Manual tracking, Ask Kiomora, weekly reports, and monthly reports are free. Kiomora Plus unlocks SuperLog, increased Ask usage, and private agent connections.

New accounts receive three days of SuperLog automatically. No subscription or payment method is needed, and the three-day access does not automatically create a paid subscription.

Kiomora is available through the Google Play open beta. The App Store release is coming soon. Store availability does not mean that a Plus purchase has started.

After paid plans launch, subscriptions, cancellations, and refunds will be managed through the store where you purchase Kiomora Plus. The final localized price and renewal terms shown on the store purchase screen will control.

After purchases launch, if you have an active Kiomora Plus subscription but the app does not show it, confirm that you are using the same Google account or Apple ID used for the purchase.

Use the app's restore-purchase option where available. If the issue persists, contact support with the store receipt or order reference, but never send full payment-card data.

Kiomora Plus users can connect supported MCP clients from the Connections page. The page includes the endpoint and setup instructions for ChatGPT, Codex, Claude Code, Gemini CLI, OpenCode, Hermes Agent, and Grok.

Availability can depend on the external agent's plan, workspace settings, and current MCP support. Sign in with the same Kiomora account you use in the mobile app.

If a connection stops working, confirm Plus is active, refresh the Connections page, and reconnect the affected agent. You can revoke any active connection from that page.

You can delete your account directly inside the app by going to Settings > Delete Account.

For full details on what data is removed, visit our Delete Account page.

Important: Deleting your account does not automatically cancel your subscription. You must cancel it through the store where you subscribed (such as Google Play or the App Store).

Found a bug? We’d love to fix it. Please email [email protected] and include:

• Your account email
• Your device model (e.g., Pixel 8)
• Your device and operating-system version
• The app version you are using
• Screenshots or screen recordings
• A short description of the issue